All services provided in our online store and registered at kitapetkisi.com belong to and are operated by our company Thrones Danışmanlık Gıda Tekstil Ve Dış Ticaret Ltd. Şti.
Our company may collect personal data for various purposes. Below, it is specified how and in what manner personal data is collected, and how and in what manner this data is protected.
Through membership or filling out various forms and surveys on our Store, certain personal information about members (such as name-surname, company information, telephone, address or e-mail addresses) is collected by our Store as required by the nature of the business.
Our company may occasionally send campaign information, information about new products, and promotional offers to its customers and members. Our members can make all choices regarding receiving or not receiving such information when becoming a member, and can later change this choice from the account information section after logging in as a member, or can notify via the link in the information message they receive.
Personal information transmitted to our store electronically by our members during the confirmation process carried out through our Store or via email will not be disclosed to third parties outside the purposes and scope determined by the “User Agreement” we have made with our Members.
In order to identify system-related problems and quickly resolve problems or disputes that may arise regarding the service provided, our Company records and uses the IP addresses of its members. IP addresses may also be used to identify users generally and collect comprehensive demographic information.
Our Company may use the requested information for direct marketing purposes by itself or by persons it cooperates with, outside the purposes and scope determined by the Membership Agreement. Personal information may also be used to contact the user when necessary. Information requested by our Company or provided by the user or information about transactions made through our Store; may be used by our Company and persons it cooperates with for various statistical evaluations, database creation and market research, outside the purposes and scope determined by the “Membership Agreement”, without revealing the identity of our members.
Our Company undertakes to keep confidential information strictly private and confidential, to consider this as a confidentiality obligation, and to take all necessary measures and exercise due care to ensure and maintain confidentiality and prevent all or any part of confidential information from entering the public domain or unauthorized use or disclosure to a third party.
CREDIT CARD SECURITY
Our Company prioritizes the security of credit card holders who shop from our shopping sites. Your credit card information is not stored in our system in any way.
There are two things you should pay attention to when entering the transaction process to understand that you are on a secure site. One of these is a key or lock symbol at the bottom line of your browser. This shows that you are on a secure internet page and all your information is encrypted and protected. This information is used only in connection with the sales transaction process and in the direction of the instructions you give. Credit card information used during shopping is encrypted with 128-bit SSL (Secure Sockets Layer) protocol independently of our shopping sites and transmitted to the relevant bank for inquiry. If the usability of the card is confirmed, shopping continues. Since no information about the card can be viewed or recorded by us, third parties are prevented from obtaining this information under any circumstances.
The reliability of payment/billing/delivery address information of orders placed online with credit cards is audited by our company against Credit Card Fraud. Therefore, for orders from customers who order from our shopping sites for the first time to reach the supply and delivery stage, the accuracy of financial and address/telephone information must first be confirmed. If necessary, the credit card holder customer or the relevant bank is contacted to check this information.
You can only access and change all the information you provide when becoming a member. As long as you keep your member login information secure, it is not possible for others to access information about you and change it. For this purpose, 128-bit SSL security field is used during membership transactions. This system is an international encryption standard that cannot be broken.
Internet shopping sites that have information lines or customer service and specify clear address and telephone information are preferred more today. In this way, you can get detailed information about all the issues you wonder about and obtain more reliable information about the reliability of the company providing online shopping services.
Note: We recommend paying attention to the clear address and telephone of the company on internet shopping sites. If you are going to shop, note all the telephone/address information of the store where you bought the product before making your purchase. If you don’t trust, call and confirm before shopping. All information about our company and company location are specified on all our online shopping sites.
MAIL ORDER CREDIT CARD INFORMATION SECURITY
Your identity and credit card information that you will send to us via credit card mail-order method will be stored by our company according to the confidentiality principle. This information is kept for 60 days against possible credit card money withdrawal objections with the bank and then destroyed. Since the mail-order form approved by you that you will send to us in return for the price of the products you order does not pose a risk because you can naturally object to the bank and prevent the payment of this amount if any amount other than the price is withdrawn from your card.
THIRD PARTY WEBSITES AND APPLICATIONS
Our Store may provide links to other sites within the website. Our Company does not bear any responsibility for the privacy practices and contents of sites accessed through these links. Advertisements published on our company’s site are distributed to our users through our advertising business partners. The Privacy Policy Principles in this contract relate only to the use of our Store and do not cover third-party websites.
EXCEPTIONAL CASES
In the limited cases specified below, our Company may disclose user information to third parties outside the provisions of this “Privacy Policy”. These situations are limited to:
- Complying with the obligations imposed by legal rules issued and in force by competent legal authorities such as Law, Decree Law, Regulation, etc.;
- For the purpose of fulfilling and implementing the requirements of the Membership Agreement and other contracts that our Store has concluded with users;
- When information about users is requested by competent administrative and judicial authorities for the conduct of an investigation or inquiry conducted in due form;
- Cases where it is necessary to provide information to protect the rights or security of users.
E-MAIL SECURITY
In e-mails you will send to our Store’s Customer Service regarding any of your orders, never write your credit card number or passwords. Information in e-mails can be seen by third parties. Our Company cannot guarantee the security of information transmitted from your e-mails under any circumstances.
BROWSER COOKIES
Our Company may obtain information about users visiting our store and users’ use of the website using a technical communication file (Cookie). The mentioned technical communication files are small text files that a website sends to the user’s browser to be stored in main memory. Technical communication files facilitate the use of the Internet by storing status and preferences about the site.
Technical communication files help obtain statistical information about how many people visit the site, for what purpose a person visits the site, how many times, and how long they stay on the site, and help dynamically generate advertisements and content from user pages specially designed for users. Technical communication files are not designed to retrieve data or any other personal information from main memory or your e-mail. Most browsers are initially designed to accept technical communication files, but users can change the settings to prevent technical communication files from coming or to be warned when technical communication files are sent if they wish.
Our Company may change the provisions of this “Privacy Policy” at any time by publishing on the site or sending electronic mail to users or publishing on its site. When the Privacy Policy provisions change, they take effect on the date of publication.
For all kinds of questions and suggestions regarding our privacy policy, you can send an e-mail to info@clooe.com.tr. You can reach us through the following contact information of our Company.
COMPANY: Thrones Danışmanlık Gıda Tekstil Ve Dış Ticaret Ltd. Şti.
ADDRESS: VEYSEL KARANİ MAH. GÜLHANE CAD. SINPAŞ GYO B BLOK NO: 7 /1A SANCAKTEPE/ İSTANBUL
E-MAIL: info@clooe.com.tr
TEL: 02162259427
This contract has been prepared by THRONES DANIŞMANLIK GIDA TEKSTİL VE DIŞ TİCARET LİMİTED ŞİRKETİ. Last update date: 14.05.2025